BC Satisfaction Survey

We are always looking for ways to improve the Building Control service. Please let us know what you think about our service by answering the following questions.

A. About our Service

Building Control Reference Number:


What was your opinion of the...

Please select zero or more options.

 Very Good Good Poor Very Poor
Ease of making contact with the service:
Helpfulness of reception staff/telephonist:
Office opening hours:
Usefulness of pre-application advice:
Clarity of application forms and information:
Speed with which we deal with queries raised with your application:
Quality of technical advice on your application:
Helpfulness of our staff when dealing with your application:
Overall response time in dealing with your application:
Response time to a request for a site visit:
Quality of advice during progress of the work:
Helpfulness of our staff on site:
Frequency of our site visits:
Flexibility of staff in their approach to alternative methods of construction:
Our response to your telephone calls:
Our charges, value for money:
Overall view of the level of service provided:
Present service compared to previous experience:

B. About You

With regard to the recent building work, were you the:

Please select one option.

 


C. How can we improve?

Please provide us with any feedback or constructive comments you have about the Building Control service:


D. Where did you find out about the role of Building Control?

Please specify: