What was the name of the Visiting Officer you saw?

How did you hear about the visiting service?

What more could we do to raise the awareness of the visiting service?

Overall, how satisfied were you with the service?

We offer a visiting service one day a week (usually Fridays).  Was the date/time that we did visit, convenient for you?

Did you understand what you needed to provide at the visit?

If 'No', what would make it clearer?

We would appreciate your feedback on the visit.
For example, did the visiting officer arrive on time, were they helpful and courteous, etc...